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Return Merchandise Authorization (RMA)
All returns must be authorized via email to sales (@) digitech . nl within 10 days upon receiving with a valid Digitech Electronics bv invoice number. An RMA number will be issued back with return instructions within one to three business days.
Beginning july 2011 , Fast & Curious will only accept returns of parts that were ordered wrong if they are unopened, uninstalled and in the original packaging. Refunds for such products will be made within 30 days after receipt by Digitech Electronics bv This new policy does not affect returns due to faulty products which will continue to be handled in accordance to the current policy and will be backed and supported by us 100%. No Returns on Made To Order items like Pipes, Fuel Cells, Lighting or Decals. No returns on electronics: Chargers, Servos, and any other electronic devices are covered by factory warranty and all returns should be made directly to the manufacturer for warranty issues.
All returns without a RMA number will be rejected by our receiving department.
All returns are freight pre-paid and securely packaged by customers.
All returns are subject to a 15% restocking fee for all un-open and un-used merchandise in re-sellable condition unless the item is Dead On Arrival (DOA) ,or delivered not as desribed
The original shipping charge is not refundable.
a maximum of 14 days to return the items without using the item itself , this is set by european law ,al costs will be returned by us
cool off time , you have 14 days to think over your order , by law we must take back the items within these 14 days if you think you made the wrong decision.
above rule does NOT apply to Custom build RTF , or any other custom made electronics , frames etcetera
all payments will be refunded within 14 days upon recieving the items as described above
Digitech Electronics bv will try its best to replace all returns subject to the product availability. If a returned item is no longer available, Digitech Electronics bv will replace that with an equivalent or higher value product.